Mantid not opening - a solution

News
1

Dear all,

We are aware of an issue with conda versions of Mantid failing to open (seg fault occurs when trying to open). If this is happening for you then we recommend the following steps

  1. Activate your Mantid environment

  2. Run the following command
    conda install muparser=2.3.4

  3. You will be asked to downgrade the version of muparser in your environment - select y

  4. You should be able to run Mantid as normal

All the best

Mantid Team

2

Hi,

Please note that a hotfix for mantid v6.12.0 has been uploaded, so this workaround is only necessary for 6.11.0 and earlier.

Thanks,
Tom